Big Brothers Big Sisters of Central Mass/Metrowest is now accepting applications for the position of CEO.

 CEO Sought for a Successful, Growth-Oriented Organization

Big Brothers Big Sisters of Central Mass/Metrowest, Inc. seeks a visionary, collaborative and results-oriented CEO who can take our well established organization to the next level of growth.

Our Organization

Being a caring friend to a child in need is a powerful act, one that can – and does – change lives.  For nearly 50 years, Big Brothers Big Sisters of Central Mass/Metrowest (BBBSCM), Inc. has matched children facing adversity with volunteer mentors, becoming recognized experts for its progressive approach that has received enormous public support in recent years. The agency serves over 1,400 children a year, ages 6 to 18, in 40 cities and towns stretching from central Massachusetts’ urban Worcester east to the western suburbs of Boston.

Rigorous independent research demonstrates that the Big Brother Big Sister mentoring model has a significant impact on disadvantaged children and their chances for success. BBBSCM employs a dual-program approach that includes both traditional community-based mentoring, where Bigs and Littles meet on their own, and site-based programs, where Bigs and Littles meet at schools or other social service venues in the community. Both models take into account the needs of a diverse, multi-cultural population of children.

Our rich partnerships with schools, youth-service providers and corporate and academic institutions make our site-based programs possible; they expand our reach and depth, allowing us to serve hundreds of children who otherwise would miss the chance to make these critical connections with caring adults. Some of our better known corporate  sponsors  and academic partners include Staples, TJX, EMC, Bose, MathWorks, Hanover Insurance, UNUM Insurance, Akibia, the  College of the Holy Cross, Worcester Polytechnic Institute, Clark University and Worcester and Framingham State Universities.

Whether community or site based, an effective match requires tremendous agency support.  Our dedicated and passionate staff provide support that exceeds national quality standards. BBBSCM is the largest mentoring organization in our service area and one of the most successful BBBS affiliates in the United States. In recent years we have received multiple national awards for program quality and for exceeding benchmarks of match retention and growth.

The Opportunity

After 34 years of service, our current executive director is retiring. Under his leadership, BBBSCM established the community relationships and goodwill that have made our mentoring programs so successful. He also oversaw the enormous growth of the organization, including the 2005 merger of two local BBBS affiliates that doubled our size and service area.

The organization is now poised to make an even bigger difference for local children and their families. Though we have grown tremendously in the last 10 years, we estimate that we still serve just one percent of all young people in our service area who could benefit from a volunteer mentor. At the same time, we see an almost limitless potential to expand our base of private and corporate support. This is particularly true since the scientific support behind mentoring has grown and evolved and our expansion to the suburbs west of Boston is yet to be fully tapped. Our new leader will leverage the organization’s brand-name recognition, results-oriented mentoring model and community support to raise the resources needed to increase the number of children served and refresh our operational model.  Important organizational priorities include the following:

  • Strategic growth. While upholding high program quality standards and working in collaboration with our many partners, our new CEO will spearhead efforts to expand our reach.
  • Planning. Our new leader will develop a multi-year strategic plan and related funding strategies, and develop and execute annual business plans and budgets that ensure we achieve our programmatic and financial goals.
  • Income generation. Our new CEO will continuously nurture our individual, corporate, foundation and community relationships and support efforts to raise the sustainable funding needed to expand  programming .
  • Board development. A successful candidate will work in partnership with our board of directors to strengthen its ability to govern strategically and effectively, actively engage all directors, recruit new key influencers in the community, and inspire board members to help attract financial support.
  • Staff alignment and development. Our new CEO will design and implement an organizational staffing structure tailored to BBBSCM’s service approach and decentralized system, one that enhances the efficient and effective delivery of programs and administrative support. He or she will promote professionalism among staff and provide training and growth opportunities that result in personal and career development, job satisfaction, and accountability to desired outcomes.
  • Visibility. He or she will continue to enhance BBBSCM’s public profile and its reputation as a provider of critical services to young people, thereby increasing the potential for generating revenue and additional mentors .

The CEO will be responsible for the programmatic, fundraising, financial and administrative management of the agency. Effective fundraising, especially with major donors and corporate sponsors, is an essential part of this job, as is development and management of a talented staff of 18 full- and part-time professionals, some of whom have worked at the agency for 10 years or more.

He or she will be expected to work closely and productively with the 23-member board of directors and with committees dedicated to fund development, marketing and governance. In recent years, the BBBSCM board has been actively engaged in establishing and monitoring organizational direction and operations. In addition to their enormous commitment to the organization’s mission, board members bring a variety of skills, expertise, and personal and professional experiences to board deliberations. Several board members are or have been BBBS mentors, and/or represent corporations that sponsor volunteer mentors.

BBBSCM’s annual operating budget is $970,040. The board engages with staff in hosting two major fundraising events that generate $185,000 annually. Individual donations equal approximately $200,000. The balance is generated from federal and local grants and corporate support. A significant decrease in federal and United Way funding has shifted our emphasis to a strategy of garnering individual donor, as well as local foundation and corporate support.

The Ideal Candidate

The successful candidate must be a visionary, charismatic leader capable of effectively engaging and influencing others. Specifically, BBBSCM seeks a candidate who is:

  • Passionate about BBBSCM’s mission and values, as evidenced by his or her personal and professional history.
  •  A visionary who can effectively articulate BBBSCM’s desired future and impact in a manner that connects powerfully with interests of diverse stakeholders.
  • Resourceful and innovative, with the zeal necessary to lead the organization into new mission-focused areas.
  • A strategic thinker who can demonstrate his or her experience in anticipating trends and capitalizing on opportunities.
  • Seasoned in the nonprofit and/or for-profit business worlds.
  • Experienced in working effectively with boards to build to their full potential and carry out the mission of the organization.
  • Experienced in fundraising-program development.
  • A leader by example and effective at working at the detail level and “in” the business.
  • An exceptional communicator in written and oral forms, who can act as an articulate, effective and visible spokesperson for the organization.
  • A relationship-builder and connector who values inclusiveness and cultural competence.
  • A high-integrity individual capable of being the steward of an organizational culture that welcomes flexibility, diversity, individual and team responsibility, open communication and mutual support.
  • Personally familiar with volunteerism and with the dynamics and challenges of volunteer-utilized programming.
  • Analytical and outcomes-oriented.

Education: Bachelor’s degree required; graduate degree and/or advanced courses in management, business, nonprofit leadership, fundraising or other relevant fields preferred. A minimum of 10 years of leadership experience is required.


Competitive salary and benefits package is offered, commensurate with experience.

This search is being conducted by Third Sector New England’s Executive Transitions Program with Transition Consultant Nancy Jackson.

To apply, please click here.

Please include cover letter, resume and salary requirements, and indicate where you learned of the position. Only electronic submissions will be considered. Applications will be reviewed beginning October 12, 2012; the search will remain open until a candidate is hired.

Big Brothers Big Sisters of Central Mass/Metrowest, Inc. is an Equal Employment Opportunity employer and actively seeks a diverse pool of candidates.

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